Staying close

How to make family group video calls actually work

A whole family on one call can be the highlight of the week, or fifteen minutes of everyone talking over each other while Grandma squints at a phone. A few small habits make all the difference, especially for the older relative you most want to include.

There's nothing quite like getting three generations on screen at once: the grandkids showing off, the siblings catching up, your parent beaming in the middle of it all. But group calls have a way of going sideways, and when they do, it's usually the oldest person on the call who ends up lost and quiet. Here's how to keep the joy and lose the chaos.

The ground rules that keep it fun

1

One person hosts

Pick someone to start the call, notice who's gone quiet, and gently steer. "Mom, did you hear what Ellie just said?" A light hand on the wheel keeps everyone included.

2

Mute when you're not talking

Barking dogs, TVs, and clattering kitchens turn into a wall of noise for older ears. Ask everyone to mute unless they're speaking. It's the single biggest upgrade to any group call.

3

Slow the pace and take turns

Kids especially will all talk at once. A round-robin, "let's each tell Grandpa one thing about our week," gives everyone a moment and gives him a chance to keep up.

4

Give the older relative the biggest screen

A parent squinting at four tiny faces on a phone will drift away. On a television, everyone is large and easy to see, and they can just sit in their chair and be part of it.

The person to design around: build the whole call around whoever struggles most with technology, not whoever is most comfortable. If it works effortlessly for Grandma, it works for everyone.

Make joining effortless for the one who needs it to be

The fastest way to leave a grandparent out is to make joining a group call their job: find the phone, open the app, tap the right link, hold it steady while ten people appear. That's a lot to ask, and it's why so many older parents end up watching from the sidelines or missing the call entirely.

This is where the television earns its keep. HomeTogether brings the group call right onto your parent's TV, and it can answer on its own. When the family gathers, Grandma doesn't join the call, the call simply arrives in her living room on the big screen. She sees every face, hears everyone clearly, and does absolutely nothing to make it happen. Group calls support up to ten people, so the whole family can pile in.

Get the whole family together, and keep Grandma in the middle of it.

HomeTogether brings family group calls to your parent's TV and answers on its own, up to 10 people, no phone to juggle. $99/month, 30-day money-back guarantee.

See how HomeTogether works →

Common questions

How many people can join a family video call?

Most apps handle large groups, and HomeTogether supports group calls of up to 10 on the TV. The real limit is keeping it orderly, which comes down to ground rules more than numbers.

How do I include grandparents in a group call?

Make joining effortless for them, ideally on a big screen that answers itself, then keep the call visual, slow the pace, and bring them in by name.

Why do group calls with older relatives get chaotic?

Too many voices at once, tiny faces, and background noise overwhelm older ears and eyes. One host, muting when not talking, and a big screen fix most of it.

This guide is general information to help families stay connected. Product details reflect HomeTogether at the time of writing.